Live

Inbox & notifications

Review emails and messages for each hotel and turn them into tasks.

Request access

The problem today

Messages arrive in different inboxes and channels. The hotel context and the next responsible role are not always visible.

What the module does

The inbox collects notifications and messages for each hotel. Notices become tasks with an owner, deadline and status. It stays clear who is working on what.

  • Assign approved emails to each hotel.
  • Collect notifications in the app.
  • Deliver messages by email.
  • Send messages to approved Teams destinations.
  • Review new events in the mobile live feed.
  • Hand notices to the responsible roles for follow-up; the tasks module is in testing.

What it looks like

Shared inboxSample Hotel Berlin · BSP · 151 rooms
InboxLast delivery
Pickup Alert · BSP · +2214:38
Morning Briefing · BSP07:12
Health Check · BSP08:11
Shared inbox · Illustrative view with fictional data
App, email and TeamsSample Hotel Berlin · BSP · 151 rooms
App

Pickup Alert · BSP · 25.01.2027 · +22

E-Mail

Pickup Alert · BSP · 25.01.2027 · +22

Teams

Pickup Alert · BSP · 25.01.2027 · +22

App, email and Teams · Illustrative view with fictional data

Example from operations

Illustrative view with fictional data · Sample Hotel Berlin · BSP · 151 rooms

  1. Trigger

    An approved report email for BSP arrives.

  2. Message

    The inbox and notification show the hotel context.

  3. Response

    The responsible role reviews the message in the shared inbox.

  4. Result

    The message is assigned instead of hidden in a personal inbox.

What it replaces

Inbox chaos and forwarded emails without an owner.

Data sources and integration

Approved mailboxes and forwarded report and system emails.

Roles and permissions

Visibility follows approved hotels, hotel groups and platform-core roles. Administration manages assignments; commercial works within its approved hotel context.

Frequently asked questions

Is the module available now?

Live. Access and approved integrations are agreed per hotel. Extensions are only described as live once availability is confirmed.

Does the module replace our PMS or RMS?

No. RD030 is the shared work and control layer above them. Decisions and changes take place in the systems approved for them.

Which data may be connected?

Only official APIs, approved data access, report and file imports, and exports you provide.

Status and outlook

Live

Live. Access and approved integrations are agreed per hotel. Extensions are only described as live once availability is confirmed.

Price

Pricing on request

Prices net plus statutory VAT.

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